All Systems Operational

Uptime over the past 90 days. View historical uptime.
Jenzabar Data Centers Operational
90 days ago
100.0 % uptime
Today
North America East Operational
North America Central Operational
US Central 1 Operational
90 days ago
100.0 % uptime
Today
US East 1 Operational
90 days ago
100.0 % uptime
Today
US East 5 Operational
90 days ago
100.0 % uptime
Today
US West 1 Operational
90 days ago
100.0 % uptime
Today
SONIS Operational
Jenzabar One & EX Operational
Higher Reach Operational
CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
Jenzabar Support Portal
Resolved - Our IT team resolved the issue with support.jenzabar.com. Please return to the portal for all your support needs.

We apologize for any inconvenience this may cause and appreciate your patience.
Nov 1, 07:07 EDT
Investigating - We are currently experiencing a known outage affecting support.jenzabar.com.

Our IT team is actively working to resolve the issue and restore full functionality as quickly as possible.

What you need to know:
• Impact: Access to support.jenzabar.com is unavailable.
• Next Update: We will provide additional information as soon as it becomes available.

If you need immediate assistance, please email Assistance@jenzabar.com.

We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
Oct 31, 13:50 EDT
Oct 31, 2025
Jenzabar SONIS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 EDT
Scheduled - What:

As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system and database.

When:

Start - October 30, 10:00pm ET
End – October 31, 1:00am ET

Impact on Systems:

Servers will be restarted after the updates are complete. Downtime for each client will be less than 15 minutes.
Oct 23, 11:57 EDT
Oct 30, 2025
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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