All Systems Operational

Uptime over the past 90 days. View historical uptime.
Jenzabar Data Centers Operational
North America East Operational
North America Central Operational
US Central 1 Operational
US East 1 Operational
US East 5 Operational
US West 1 Operational
SONIS Operational
Jenzabar One & EX Operational
Higher Reach Operational
CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

jenzabarcloud.com DigiCert SSL wildcard certificate for Production and RDS instances
Completed - The scheduled maintenance has been completed.
Nov 6, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:00 EST
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com DigiCert SSL wildcard certificate for all PRODUCTION instances over the next couple of evenings as the current certificate is due to expire on 11/12/2026. If your institution uses this certificate within your JAAS environment you may experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client, they may need to clear their browser cache / cookies for the new certificate to be recognized. If you experience any issues, please submit a support ticket and we will work to correct any issues that might arise. There will be two maintenance windows: 11/4 9pm - 12am EST and again on 11/5 9pm -12am EST.
Nov 5, 16:53 EST

Nov 5, 2026

jenzabarcloud.com DigiCert SSL wildcard certificate for Production and RDS instances
Completed - The scheduled maintenance has been completed.
Nov 5, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:00 EST
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com DigiCert SSL wildcard certificate for all PRODUCTION instances over the next couple of evenings as the current certificate is due to expire on 11/12/2026. If your institution uses this certificate within your JAAS environment you may experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client, they may need to clear their browser cache / cookies for the new certificate to be recognized. If you experience any issues, please submit a support ticket and we will work to correct any issues that might arise. There will be two maintenance windows: 11/4 9pm - 12am EST and again on 11/5 9pm -12am EST.
Nov 3, 20:59 EST

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Jenzabar SONIS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:45 EDT
Scheduled - Upcoming Scheduled Maintenance Notice

What:

As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system and database.

When:

Start - October 30, 11:45pm ET
End – October 31, 3:00am ET

Impact on Systems:

Servers will be restarted after the updates are complete. Downtime for each client will be less than 15 minutes.
Oct 15, 10:50 EDT

Oct 30, 2026

Jenzabarcloud.com SSL certificate update for TEST / TRAIN systems
Completed - The scheduled maintenance has been completed.
Oct 30, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 EDT
Scheduled - The Jenzabar Cloud Services team will be updating the jenzabarcloud.com DigiCert SSL wildcard certificate for all Test / Train instances over the next couple of evenings as the current certificate is due to expire on 11/12/2026. If your institution uses this certificate within your JAAS environment you may experience a very brief downtime. This downtime generally lasts under a minute but could last a little longer as services restart. If your institution uses the RD Web Client, they may need to clear their cache / cookies for the new certificate to be recognized. If you experience any issues, please submit a support ticket and we will work to correct any issues that might arise. The maintenance window will begin 10/30 at 5pm EDT and run until 9am EDT on 10/30.

We will schedule another window 11/5 and 11/6 to address production servers.
Oct 29, 11:23 EDT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

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